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New Video Released by Chicago Area Plumber to Promote Customer Service Values

New YouTube Video Explains What Chicago Area Customers Can Expect from Rocket Plumbing

Chicago, United States - April 22, 2019 / Rocket Plumbing /

Chicago area plumber Rocket Plumbing announces the release of a new, informative video explaining what customers can expect when they contact Rocket Plumbing to diagnose and solve their plumbing issues. The company seeks to ensure that every customer is fully satisfied with their plumbing repair solutions. Rocket Plumbing’s goal is to transform one-time plumbing disasters into opportunities to create lifelong customers. The key to reaching this goal is the satisfied customer.

The Rocket Plumbing team has identified the basics that customers appreciate and expect from a qualified plumber. The recently released video outlines these customer expectations which include fair prices, timeliness, courtesy, the best technological solutions, and, most importantly, trust

Brian McMahon, owner of Rocket Plumbing, understands how a customer may react during a plumbing crisis. He says, “You may be tempted to hire a company in a pinch that provides the lowest quote. We understand. Frequently, when a customer chooses a plumbing company based solely on the initially quoted price, the bill is much higher when the plumber finishes the job onsite. At that point, you feel like you are stuck because you are arm-deep in your stressful plumbing emergency!”

McMahon goes on to point out that customers need the best quality work at the most affordable price in the middle of a plumbing crisis. When the plumbing need is resolved and the bill is presented, customers will be glad they called Rocket Plumbing.

Rocket Plumbing customer, Scott T., had this to say about his experience with the Chicago plumbing repair company: “I found Rocket Plumbing last week when I discovered that my kitchen drain was blocked up. Not knowing where to turn I hit yelp to see if I could find a plumber with good reviews. I saw Rocket Plumbing listed on top of the page so I gave them a call to see if they could help. The owner (Brian) answered the phone on the first ring. He was a very friendly guy. I told him of my drain problem. He quickly diagnosed the issue and sent a plumber out to my house. The plumber got to my door about 2 hours later, and once he got to my place, he got straight to work. He was very knowledgeable, and he did a very professional job. He unclogged my kitchen sink in less than an hour. He even offered to help clean up after he was done. I really appreciated that. The price seemed reasonable for the work he did. All in all, I had a very good experience with this company, and I would suggest them to anyone who is looking for a good plumbing company in Chicago.”

Rocket Plumbing Chicago is a locally owned and operated plumbing company based in the greater Chicago area. Areas their plumbers serve include Willowbrook, Glen Ellyn, Lombard, Downers Grove, Elmhurst, Oak Brook, Westmont, and all of DuPage County. In business since 2012, the company is dedicated to providing a wide range of timely, professional plumbing services. These services include free plumbing evaluation, emergency service, clogged drains, water heaters, tankless water heaters, toilets, ejector sump pumps, garbage disposals, water softeners & filtration, faucets and sinks, maintenance agreements, backflow prevention, gas leak detection and repair, sewer line repair and  replacement, water line repair and replacement, tree root removal, trenchless repairs, and video inspection.


For more information about the new informational video or to inquire about the services Rocket Plumbing offers to the Chicago area, visit the website at or call 1 (773) 219-1200.

Contact Information:

Rocket Plumbing

3105 North Ashland Avenue
Chicago, IL 60657
United States

Brian McMahon
(773) 219-1200

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